Serving the Niagara Region · Ontario

IT that just works — for your business.

Computer repair, managed IT, device deployment, and websites for small businesses and home offices across Welland, St. Catharines, and Niagara Falls. Enterprise-grade tools, small-business pricing.

15+Years experience
48hrResponse window
$0Diagnostic fee
Endpoint Status · Live
Reception-PC-01Patched · 2 min ago Healthy
Defender AntivirusReal-time protection on Secure
M365 — 6 usersBackups verified Synced
Fleet uptime · 99.8%
No call centresYou talk to the technician
The same enterprise platforms used by major corporations
Microsoft Intune MECM Jamf Autopilot Microsoft 365
What we offer

Services built for Niagara businesses & home offices.

Six core services, each priced up front. Drop-off, on-site, or fully remote — whatever suits your situation.

Computer Repair & Tune-Up

Virus removal, OS reinstalls, hardware upgrades, data recovery, and performance optimization. Drop-off or remote — no live wait required.

From $49 · 24–48 hr turnaround

Device Deployment & Setup

New PC imaging, Microsoft Autopilot / Intune enrollment, bulk deployments, and full asset documentation. Project-based, no rush.

From $75 / device

IT Policies & Cyber Docs

Acceptable-use policies, BYOD guidelines, data-retention docs, and cyber-insurance questionnaire help. Delivered as polished Word documents.

From $299 / document

Small Business Websites

Clean, mobile-friendly WordPress and Squarespace sites for trades, clinics, and local shops. Google Business Profile setup included.

From $799

Managed IT Retainer

Monthly monitoring, patch management, Microsoft 365 oversight, and async support for your endpoints. Predictable cost, no surprises.

From $49 / device / month

PC Recycling & Data Destruction

Certified NIST 800-88 data wiping for retired equipment. Refurbished units available for resale. Free pickup across Niagara.

From $15 / drive · certs issued
Why MasterByte

Real experience. Local presence. No runaround.

01

No locked-in contracts

Month-to-month service agreements. You stay because it works — not because you're stuck.

02

No call centres, no scripts

You work directly with an experienced technician who knows your setup personally.

03

Transparent, flat-rate pricing

Know what you're paying before work begins. No surprise invoices after the fact.

04

Enterprise tools at SMB prices

Intune, MECM, and Jamf — the same platforms used by major corporations and enterprise IT teams, applied to your business at a fraction of the cost.

Managed IT plans

Simple, predictable monthly pricing.

Pick a plan or mix services à la carte. No setup fees, month-to-month, cancel anytime.

Basic Watch
Monitoring and maintenance for businesses that just need the basics covered.
$49/ device / mo
  • Patch monitoring & alerts
  • Monthly system health check
  • Email support (48 hr response)
  • Antivirus status monitoring
  • Monthly summary report
Get Started
Business Plus
Full endpoint management with Microsoft 365 oversight and Intune / Jamf support.
$129/ user / mo
  • Everything in Standard Care
  • Microsoft 365 management
  • Intune / Jamf enrollment
  • Same business-day response
  • IT policy documentation
Get Started

Volume discounts available for 10+ devices. Not sure what you need? Ask for a free assessment.

Good to know

Frequently asked questions.

How fast will I hear back?
Every request is handled within 48 business hours. MasterByte does not offer live or emergency SLAs — keeping things async is exactly what lets us keep pricing low and quality high.
What areas do you serve?
On-site and drop-off service across Welland, St. Catharines, Niagara Falls, and the broader Niagara Region. Remote support is available province-wide across Ontario.
Am I locked into a contract?
No. All managed-IT plans are month-to-month with no setup fees. You can adjust your plan or cancel any time — you stay because the service works, not because you're stuck.
Do you work with home users too?
Absolutely. Computer repair, tune-ups, data recovery, and recycling are all available to home and home-office customers — the same flat-rate pricing applies.
Is the diagnostic really free?
Yes. There's no diagnostic fee — you'll get a transparent, flat-rate quote before any work begins, so you always know the cost up front with no surprise invoices.

Let's talk about your IT needs.

Tell us what's going on and we'll get back to you with a free, no-obligation quote. Serving the Niagara Region — remote services available province-wide.

Email
info@masterbyte.ca
Service area
Niagara Region, ON
All requests are handled within 48 business hours. No live or emergency SLAs — that's how we keep pricing low and quality high.

We'll reply within 48 business hours. Your details are never sold or shared.

Request received — thank you!

We'll be in touch within 48 business hours at the email you provided. Talk soon.

Privacy

Your privacy, respected.

MasterByte Technical Services ("we", "us") respects your privacy and complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect: Only the information needed to provide our services — your name, contact details, and information about the devices or systems we're asked to work on. We do not collect financial account numbers, and we do not access files on client devices beyond what is necessary to perform the agreed service.

How we use it: Solely to deliver and support the services you request, to invoice you, and to communicate with you. We do not sell or rent your information to anyone.

Retention & security: We keep your information only as long as needed for the service and our records, then securely delete it. Information is protected using strong passwords, multi-factor authentication, encrypted storage, and access controls.

Data breaches: In the event of a breach affecting your information, we'll notify you promptly and, where required under PIPEDA, notify the Privacy Commissioner of Canada.

Contact: To ask about your information or request its deletion, email info@masterbyte.ca.